Privacy Policy

01 Information We Collect

When you submit our inquiry form, we collect only the information you voluntarily provide:

• Company name
• Contact name
• Country
• Email address
• Inquiry message and language preference

We also automatically log a limited set of technical data (IP address, browser user agent, timestamp) for security, spam prevention, and abuse mitigation purposes.

02 Purpose of Use

We use the information you provide solely to:

• Respond to your inquiry, samples request, quotation, or OEM consultation
• Provide product information, pricing, and follow-up correspondence
• Maintain records of business correspondence
• Comply with applicable laws and regulations

03 Sharing with Third Parties

We do not sell, rent, or trade your personal information. We will not disclose it to any third party except when:

• You have given us prior consent
• It is required by law or by a lawful request from a public authority
• Disclosure is necessary to protect the rights, property, or safety of UNIVERSAL EXPORTS, our customers, or others

04 Data Security & Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Inquiry records are retained only for the period necessary to fulfill the purposes described above and to meet legal obligations.

05 Cookies

This website does not use tracking cookies or third-party advertising cookies. We rely on the browser's local storage only to remember your selected language (EN / JP) for your convenience. This preference stays on your device and is never transmitted to us.

06 Your Rights

You may request access to, correction of, or deletion of the personal information you have provided to us, and you may withdraw consent at any time. To exercise these rights, please contact us using the details below. We will respond within a reasonable period after verifying your identity.

07 External Links

Our website may contain links to external sites (for example, social media). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

08 Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page along with a revised "Last updated" date. Material changes will be highlighted where appropriate.

09 Contact

For any questions about this Privacy Policy or about the handling of your personal information, please contact:

UNIVERSAL EXPORTS
planning.sec@universalexp.net